Contact Us
Get in Touch with the InvisibleTextPro Team
We’re here to help you with all your invisible Unicode character needs! Whether you have questions about our tools, need technical support, or want to explore commercial partnerships, our team is ready to assist you.
Response Time: We aim to respond to all inquiries within 24-48 hours.
๐ง Primary Contact
Email: support@invisibletextpro.com
Website: https://invisibletextpro.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC)
๐ฏ Contact Categories
๐ฌ General Support & Questions
For: General inquiries, how-to questions, feature requests
Email: support@invisibletextpro.com
Subject Line: [General] Your Question
Response Time: Within 24-48 hours
Common Topics:
- How to use our invisible character tools
- Platform compatibility questions
- Character generation troubleshooting
- Website navigation assistance
- Feature requests and suggestions
๐ง Technical Support
For: Technical issues, bugs, compatibility problems
Email: support@invisibletextpro.com
Subject Line: [Tech Support] Issue Description
Response Time: Within 24-48 hours
Please Include:
- Device/Browser: What device and browser you’re using
- Platform: Where you’re trying to use the characters (PUBG, Discord, etc.)
- Issue Description: Detailed explanation of the problem
- Steps to Reproduce: What you did before the issue occurred
- Screenshots: If applicable, include screenshots of the problem
Example Technical Support Request:
Subject: [Tech Support] Characters not working in PUBG Mobile
Device: iPhone 13, Safari browser
Platform: PUBG Mobile (iOS app)
Issue: Generated invisible characters show as boxes in-game
Steps: 1. Generated characters using Method 1
2. Copied to clipboard
3. Pasted in PUBG username field
4. Characters appear as empty boxes instead of invisible
Screenshot: [Attach screenshot]
๐ฎ Gaming Platform Support
For: Game-specific compatibility issues, character recommendations
Email: support@invisibletextpro.com
Subject Line: [Gaming] Game Name – Issue
Response Time: Within 48-72 hours
Specialized Support For:
- PUBG Mobile/BGMI: Username and clan name issues
- Free Fire/Free Fire MAX: Character compatibility problems
- Discord: Server names, usernames, and message formatting
- Steam: Profile customization and display names
- Fortnite: Creative mode and competitive play names
- Call of Duty Mobile: Multiplayer and Battle Royale usernames
Pro Tip: Include your game version and platform (iOS/Android/PC) for faster troubleshooting.
๐ฑ Social Media Support
For: Social platform compatibility, profile optimization
Email: support@invisibletextpro.com
Subject Line: [Social Media] Platform Name – Issue
Response Time: Within 48-72 hours
Platform Expertise:
- WhatsApp: Empty message and status formatting
- Instagram: Bio optimization and post spacing
- Facebook: Name field and post formatting
- TikTok: Profile customization and comments
- Twitter/X: Tweet formatting and profile optimization
- YouTube: Comment formatting and community posts
๐ผ Business & Commercial Inquiries
For: Commercial licensing, partnerships, enterprise solutions
Email: support@invisibletextpro.com
Subject Line: [Business] Type of Inquiry
Response Time: Within 24-48 hours
Commercial Services:
- Commercial Licensing: Using our tools for business purposes
- API Integration: Integrating our character generation into your applications
- Enterprise Solutions: Custom invisible character tools for large organizations
- Partnership Opportunities: Collaboration with gaming platforms or communities
- White-Label Solutions: Branded versions of our tools for your business
Please Include in Business Inquiries:
- Company name and website
- Intended use case for our technology
- Expected usage volume or scale
- Timeline for implementation
- Budget range (if applicable)
๐ Educational & Research
For: Academic use, research projects, educational licensing
Email: support@invisibletextpro.com
Subject Line: [Education] Institution Name – Project
Response Time: Within 48-72 hours
Educational Support:
- Academic Research: Unicode character studies and analysis
- Classroom Use: Educational licensing for schools and universities
- Student Projects: Guidance for academic assignments
- Research Collaboration: Opportunities to contribute to Unicode research
Special Educational Benefits:
- Enhanced usage permissions for non-commercial academic use
- Educational resources and documentation
- Potential collaboration on research projects
- Citation guidance for academic publications
โ๏ธ Legal & Privacy
For: Legal notices, privacy concerns, terms questions
Email: support@invisibletextpro.com
Subject Line: [Legal] Type of Legal Matter
Response Time: Within 24-48 hours
Legal Support Topics:
- Privacy Policy Questions: Data handling and privacy rights
- Terms of Service: Usage rights and restrictions clarification
- License Agreement: Commercial use and licensing questions
- DMCA Notices: Copyright-related communications
- Data Protection: GDPR, CCPA, and other privacy law compliance
Important Note: For formal legal notices, please mark your email clearly and include all relevant details and supporting documentation.
๐ Quick Help Resources
Before You Contact Us
Check these resources for instant answers:
๐ Frequently Asked Questions
- [Platform Compatibility Guide] – Which characters work on which platforms
- [Troubleshooting Guide] – Common issues and solutions
- [Character Library] – Complete list of available invisible characters
- [Usage Examples] – Step-by-step guides for popular platforms
๐ฏ Self-Service Tools
- Character Tester: Test characters before using them on other platforms
- Compatibility Checker: Real-time platform compatibility updates
- Bulk Generator: Generate multiple characters at once
- Copy History: Review recently generated characters
๐ Search Our Knowledge Base Use our search function to find answers to common questions about:
- Character generation methods
- Platform-specific instructions
- Technical troubleshooting
- Account and billing questions
๐ก Tips for Better Support
Getting Faster Help
โ Do This:
- Use specific subject lines that describe your issue
- Include relevant details (device, platform, steps taken)
- Attach screenshots or examples when helpful
- Check our FAQ and troubleshooting guides first
- Be specific about which invisible characters you’re trying to use
โ Avoid This:
- Vague subject lines like “Help” or “Problem”
- Missing important details about your setup
- Sending multiple emails for the same issue
- Using ALL CAPS or urgent language for non-emergency issues
Response Time Expectations
โก Same Day (Within 8 Hours):
- Critical technical issues affecting many users
- Security-related concerns
- Business-critical commercial inquiries
๐ Standard (24-48 Hours):
- General support questions
- Individual technical issues
- Feature requests
- Account-related questions
๐ Extended (48-72 Hours):
- Complex technical investigations
- Platform-specific compatibility research
- Custom development requests
- Detailed research questions
๐ Community & Feedback
Join Our Community
User Forums & Discussions:
- Share tips and tricks with other users
- Get peer support for common issues
- Discuss new features and improvements
- Connect with other invisible text enthusiasts
Follow Us for Updates:
- Newsletter: Monthly updates on new features and platform compatibility
- Social Media: Tips, tricks, and community highlights
- Blog: Deep-dive articles on Unicode technology and best practices
Help Us Improve
๐ Feedback Always Welcome:
- Feature Requests: Tell us what tools you’d like to see
- Platform Reports: Let us know about new platform compatibility issues
- User Experience: Share how we can make our tools better
- Success Stories: We love hearing how our tools have helped you!
๐ Bug Bounty Program:
- Report security issues or critical bugs
- Help us maintain the highest quality service
- Recognition for community contributions
๐ Company Information
InvisibleTextPro.com
Established: 2025
Specialization: Invisible Unicode character generation and compatibility
Mission: Empowering digital creativity through invisible Unicode technology
Service Coverage:
- Global: Available worldwide, 24/7 online service
- Languages: Primary support in English, basic support in multiple languages
- Platforms: Supporting 50+ gaming platforms, 20+ social media sites, and hundreds of web applications
Quality Assurance:
- 99.9% uptime reliability
- Regular platform compatibility testing
- Continuous improvement based on user feedback
- Professional development team with Unicode expertise
๐ Emergency Contact
For Critical Issues Only:
If you’re experiencing a critical issue that affects many users or poses a security risk, please:
- Email: support@invisibletextpro.com with “URGENT” in the subject line
- Include: Detailed description of the critical issue
- Specify: Why this is critical and time-sensitive
- Provide: Contact information for immediate follow-up
Examples of Critical Issues:
- Security vulnerabilities
- Widespread service outages
- Data privacy breaches
- Legal compliance emergencies
Note: Non-critical issues marked as urgent may experience delayed responses. Please reserve urgent classification for genuine emergencies.
๐ Thank You
Thank you for choosing InvisibleTextPro.com as your trusted invisible Unicode character solution. We’re committed to providing excellent support and continuously improving our services based on your feedback.
Our Promise:
- Professional, helpful responses to all inquiries
- Continuous improvement of our tools and services
- Transparency in our communication and policies
- Respect for your time and privacy
We Look Forward to Hearing From You!
Whether you’re a gamer seeking the perfect invisible username, a content creator optimizing social media profiles, or a developer working on Unicode integration, our team is here to support your success.
Contact us today at support@invisibletextpro.com – we’re excited to help you achieve your invisible text goals!
Response times are business day estimates. We strive to exceed expectations and often respond faster than our stated timeframes.